How to ensure your security guards are staying busy
As a manager of security professionals, chances are you’ve asked yourself more than once how to keep your security guards engaged and proactive on the job. With budgets often tight these days, it’s important to make sure that the resources you have available—in this case, the manpower of your security team—are utilised as efficiently as […]
Trainings Tips All Security Guards Should Get
As a manager in the security industry, you’re tasked with equipping your staff with the skills and knowledge they need to act as effective security guards. Whether it’s for industrial facilities, events or individual clients, your team should be trained on safety and operational procedures and critical methods for de-escalating conflicts and ensuring their safety. […]
Job Abandonment: How should managers handle It
Consider the situation where your most important security personnel doesn’t show up for work one day, the day after, or even the following day. After a week, it becomes quite evident that they have given up on their position. What is job abandonment, and why does it happen? Job abandonment occurs when an employee unexpectedly […]
Why site supervisors need to engage more with security officers
Site supervisors are vital to the security industry. They bridge the gap between management and security officers, ensuring everyone is on the same page and working towards the same goal. Unfortunately, many site supervisors do not engage with their security officers, leading to misunderstandings and poor performance. In this blog, we’ll discuss why site supervisors […]
How Can You Use Employee Availability to Improve Your Scheduling Process?
The first step is to know your security employees’ availability. This will help you roster your workforce on days when most casual workers are unavailable. Some of these days are on Public holidays and other special occasions. This can also be achieved by offering flexibility in their schedule. This helps improve both employee retention and […]
How to Build Long-Term Relationships with Your Clients
For your security company, establishing rapport with your clients is the first thing you should prioritise. It will make your tasks and goals more comfortable and easier to fulfill. However, the longer you work for your client, the more difficult it is to keep it. You may feel worried and anxious about uncertainties in your […]