CFT Security replaced manual rostering, payroll, compliance, onboarding, and reporting processes with one connected platform—saving up to 30 administrative hours each week while improving workforce visibility, reducing payroll errors, and delivering a more professional experience for both staff and clients.
| ⏱ Time Saved | 💰 Payroll Accuracy | 📋 Compliance Visibility | 📲 Professional Reporting |
| 20–30 Admin Hours Saved Weekly | Payroll & Invoicing Completed in Hours | Automated Licence & Induction Alerts | Professional Digital Incident Reporting |
Supporting Critical Security Operations Across Queensland
CFT Security is a family-owned and operated security provider delivering tailored security solutions across Queensland, with operations spanning Mackay, Rockhampton, Yeppoon, Townsville, and the Sunshine Coast.
The company provides a comprehensive range of security services, including:
- Mobile Patrols
- Static Guarding
- Crowd Control
- Cash In Transit (CIT)
- ATM First Line Response & Maintenance
- Alarm Responses
- Drug & Alcohol Testing
Supporting clients across government, financial institutions, mining, maritime, airports, shopping centres, commercial facilities, and critical infrastructure, CFT Security has built a reputation for delivering professional, reliable security services backed by highly trained personnel.
As the business continued to grow and diversify, the team recognised the need for a modern workforce management platform that could streamline operations, strengthen compliance, and support future growth.
The Challenge
Before implementing Cerely, many of CFT Security’s day-to-day processes relied on manual administration and traditional paper-based workflows.
While the team initially viewed Cerely as simply a rostering platform, they quickly discovered it offered a far more comprehensive solution for managing their workforce.
Previously:
- Rosters took an entire day to complete
- Incident reports were processed manually
- Employee records were spread across multiple systems
- Compliance monitoring required constant manual oversight
- Payroll and invoicing consumed up to two full days every pay cycle
As the business expanded across multiple service lines and locations, maintaining licences, certifications, onboarding records, and compliance documentation became increasingly difficult.
“Initially it was seen by most staff as simply a new rostering tool… but it is the complete package for HR.”
Why CFT Security Chose Cerely
Like many long-established security businesses, CFT Security had become comfortable with traditional ways of working.
Making the move to a digital workforce management platform initially felt like a significant change.
However, once the team understood the depth of functionality Cerely offered, the decision became an obvious one.
Beyond rostering, Cerely provided one connected platform for:
- Workforce Management
- HR & Employee Records
- Digital Onboarding
- Compliance Management
- Incident Reporting
- Monthly Toolbox Talks
- Document Storage
- Electronic Signatures
The platform also offered practical functionality designed specifically for security businesses, allowing managers to monitor compliance, communicate with staff, and manage operational documentation from one central location.
“Once we learnt of the depth of functionality that the system had it seemed a no brainer to change the way we had been working.”
Transforming Workforce Management
One of the biggest improvements came from Cerely’s rostering and workforce management capabilities.
What previously required an entire day of manual administration can now be completed in less than 30 minutes each week.
Managers can quickly identify available employees who hold the correct qualifications for each assignment, making last-minute scheduling faster while ensuring only appropriately qualified personnel are deployed to client sites.
The platform has also streamlined:
- Rostering
- Timesheet Processing
- Payroll Preparation
- Invoicing
- Incident Reporting
- Employee Onboarding
- Skill-Based Scheduling
“Doing rosters was a full day process but now it takes us less than 30 minutes a week. Any ad hoc jobs that come in can be easily filled as the system allows you to filter those who are available and have the appropriate qualifications for the task.”
Saving 20–30 Hours Every Week
Cerely has significantly reduced administration across the entire business.
Payroll and invoicing, which previously required up to two full days to complete, can now be processed in just a couple of hours with virtually no errors.
Overall, CFT Security estimates Cerely now saves the business approximately 20–30 administrative hours every week, allowing the team to spend more time supporting operations, clients, and continued business growth.
“Invoicing and payroll used to take up to two full days. Now it’s done in a couple of hours with no errors. It’s freed up our team to focus more on operations and growing the business.”
Strengthening Compliance and Client Reporting
Cerely has also transformed the way CFT Security manages compliance and operational risk.
The platform provides automated visibility of:
- Security licence expiry dates
- Certifications
- Employee inductions
- Compliance documentation
- Training records
Automatic reminders help ensure nothing slips through the cracks, while Cerely’s intelligent skill matching ensures only appropriately qualified personnel are rostered to client sites.
The business has also significantly improved the professionalism of its client reporting.
Incident reports are now completed digitally in the field and presented in a consistent, professional format, while monthly toolbox talks can be distributed electronically, digitally signed, and automatically stored within employee records.
“Incident reporting for patrols is a great step up from how we were manually processing them before and presents to our clients in a much more professional manner.”
A Complete Platform Built for Security Businesses
For CFT Security, Cerely has become far more than a rostering solution.
It has evolved into the operational hub for workforce management, HR, compliance, onboarding, payroll preparation, client reporting, and employee communication.
As the team continues exploring new functionality, they continue discovering additional ways to improve operational efficiency.
“We are still learning each week and the support we receive is unmatched.”
Looking Ahead
With dramatically reduced administration, stronger compliance oversight, streamlined payroll preparation, and professional client reporting, CFT Security is well positioned to continue expanding its operations across Queensland.
By replacing disconnected systems with one integrated platform, the business has created a scalable operational foundation that supports both continued growth and exceptional service delivery.
“Cerely has transformed the way we run our operations. It’s reduced our admin hours, improved compliance, and made reporting to clients a breeze. For any security business still juggling spreadsheets or clunky systems, I’d recommend Cerely without hesitation.”
Ready to Modernise Your Security Operations?
Cerely helps security businesses streamline rostering, payroll preparation, compliance management, onboarding, reporting, and workforce operations—all from one connected platform.
Book a demo today to see how Cerely can help your security business operate more efficiently.
