Regal Security & Industry Training replaced paper-based rostering, timesheets, payroll, and compliance processes with one connected platform—saving approximately 20 administrative hours every week while improving workforce visibility, streamlining payroll, and proactively managing staff compliance.
| ⏱ Time Saved | 📋 Compliance Visibility | 💰 Faster Payroll | 📲 Paperless Operations |
| 20 Admin Hours Saved Weekly | Proactive Licence & Qualification Tracking | Payroll Processed in Hours | Digital Rosters & Timesheets |
Supporting Security Operations Across Queensland
Regal Security & Industry Training is a Queensland-based security provider delivering licensed crowd control services across the Gold Coast and Cairns.
Operating for approximately 16 years, the business supports around 17 venues with a team of approximately 40 security professionals. Alongside providing experienced crowd controllers, Regal Security & Industry Training also delivers industry training to help maintain high professional standards across its workforce.
As the business continued to grow, the team recognised the need to replace manual, paper-based administration with a purpose-built workforce management platform designed specifically for the security industry.
The Challenge
Before implementing Cerely, virtually every operational process relied on paperwork.
Timesheets had to be submitted manually each week, payroll and invoicing required information from multiple sources, and rostering was both time-consuming and difficult to manage.
The business was also juggling several different systems to complete everyday administrative tasks, creating unnecessary duplication and increasing the risk of errors.
Without a central source of truth, maintaining workforce records and keeping on top of compliance became increasingly difficult as the business expanded.
“Before we got Cerely everything we did was paper based and relied on the staff having to send the timesheets each week for wages and invoicing, using multiple outlets for the one job.”
Why Regal Security & Industry Training Chose Cerely
When evaluating workforce management solutions, Regal Security & Industry Training wanted more than software—they wanted a platform developed by people who genuinely understood the security industry.
Cerely’s industry-first approach immediately stood out.
The team’s confidence was strengthened by knowing they had direct access to knowledgeable support whenever staff needed assistance or operational questions arose.
Rather than adapting generic software to fit their business, they found a platform purpose-built for the way security companies actually operate.
“With David having the knowledge of the security industry and setting Cerely up to be usable for security guards, that played a big part in going with Cerely.”
Streamlining Rostering, Payroll and Compliance
Cerely has transformed the way Regal Security & Industry Training manages its workforce.
Rostering, timesheets, payroll preparation and compliance management are now managed from one connected platform, significantly reducing administration and improving operational efficiency.
The business has particularly benefited from:
- Faster rostering
- Digital timesheets
- Simplified payroll preparation
- Compliance monitoring
- Centralised employee records
The platform has also made it much easier to monitor employee licences, qualifications and certifications while speeding up payroll processing each week.
“Rostering, timesheets, payroll and compliance has made it a lot easier to keep track of guards’ certificates and licences while speeding up the process with rosters and wages.”
Saving Approximately 20 Hours Every Week
One of Cerely’s biggest impacts has been reducing administrative workload.
Tasks that previously consumed multiple days each week can now be completed within just a few hours.
Overall, Regal Security & Industry Training estimates the platform saves approximately 20 administrative hours every week, allowing management to focus more time on supporting staff and clients rather than paperwork.
“On average I would say it has saved me approximately 20 hours a week and I can get most things done within just a few hours now.”
Staying Ahead of Compliance
Maintaining compliance across a growing workforce is significantly easier with Cerely.
Instead of relying on staff to remember licence renewals or qualifications, the platform provides proactive visibility of upcoming expiry dates directly from the dashboard.
This allows management to organise refresher training and requalifications well before licences lapse, helping reduce compliance risk while ensuring guards remain deployment-ready.
The result is greater confidence that every employee is appropriately qualified before attending a client site.
“Having the compliance side on the dashboard allows me to see into the future and organise guards to do refreshers or requals without having to rely on staff leaving it until the last minute.”
A Platform Built for the Security Industry
For Regal Security & Industry Training, Cerely has become much more than a rostering system.
It has evolved into a central workforce management platform that supports payroll preparation, compliance, employee records, rostering, and day-to-day operations.
Just as importantly, the ongoing support from Cerely has given the business confidence that the platform will continue evolving alongside the needs of the security industry.
Looking Ahead
With significantly reduced administration, stronger compliance oversight and streamlined workforce management, Regal Security & Industry Training is well positioned to continue supporting clients across Queensland while maintaining the high operational standards the business has built over more than 16 years.
Having already recommended Cerely to multiple businesses within the industry, the team sees the platform as an investment that continues to deliver value well beyond rostering.
“Yes, and I have done this on multiple occasions already. With the ease of use and David’s security background, he understands what security businesses and RTOs require.”
Ready to Modernise Your Security Operations?
Cerely helps security businesses streamline rostering, payroll preparation, compliance management, onboarding, reporting and workforce operations—all from one connected platform.
Book a demo today and discover how Cerely can help simplify your security operations.
